Time to Cast Off

You know you have become too safe 
when you can no longer grow 
if you stay where you are.

When the shell that has protected you
is now what hinders you.

And so, like a crab who knows 
when to molt, you must find 
the weakest part of your armor,

the fracture that aches the most.
This is where you start.

You must break your own shell,
and carefully back out
each limb and each eye,
until you are tenuous and new again.

You must disrobe like a lover
before her mate
and enter once again
the cycle of death and rebirth.

For if you are not brave enough
to be unhidden,
you will bring about 
the very danger you fear the most.

Lakkana Boonrat/Shutterstock

The Disappearing of School

School started last week — every public school, every grade, every ward and surrounding county in D.C. — all online.

On the first day, we did not rush out of the house with clean backpacks, lunches assembled in a line, and shopping bags laden with boxes of tissues and crayons. At 8:30 a.m., Luke, 10, and Diana, 7, were brushing their teeth while the principal beamed the morning announcements from a hand-me-down iPad.

Homeroom meetings began like animated quilts, heads bobbing in 20 different frames, stitched together by an invisible thread — the teacher’s voice. A voice that, in this new phase of headphones with mics, only my children can hear. Mark, 12, shooed me away when I peeked in at his living room gym class, and Virginia, 16, came downstairs for breakfast and then closed the door to the guest room for Environmental Science on Microsoft Teams. Sofia, 18, started her first day of college 366 miles away.

Over the past few weeks I had been collecting the elements recommended for good study spaces: desks, office chairs, clocks, and lists of logins. Mugs of colored pencils and stacks of marble composition notebooks sat on every desk, and taped to the wall: a different daily schedule for each child, with every slot from 8:30 to 3 filled in.

Last spring when schools closed in a rush, the kids were in charge of making a big lunch every day and we ate around the table every noon like a farming family. Technology tangles and sibling bickering forced school’s end by late morning when we busted outside to gasp for air, to run and bike and dig and bounce off the heaviness. 

We clung together away from the storm, but the danger that has kept schools closed this year feels amorphous and distant, even purposeless. And even though the kids and I are still always together, I feel newly alone. I seem to be caught between the gift of this quiet at-home school life, and not knowing what to do with it.

I have always loved the way textbooks crack when you open them for the first time, the pulpy bleachy smell of spiral notebooks, the spectrums of new marker sets. The sound of children singing together, racing to the playground at recess, lining up at the ice cream truck after 3. Fall has been about reconvening after summer’s vagaries, banding together to throw block parties or fall picnics, and venturing to make fresh alliances, to find new gurus.

When I peek into Diana’s writing workshop or Mark’s history class or Luke’s homeroom scavenger hunt, I am humbled by the patience and calm of their teachers, the compassion, their grace. The way they succeeded in creating a warm environment even though it’s not what they wanted, even though they couldn’t make it with anything you can touch.

Sometimes the tears of awe and gratitude merge into another feeling that I can’t describe. Grief . . . loneliness . . . despair? Like a ghost who has claimed an old house, this feeling haunts.


Another school week begins and the melancholy starts building again. But then I ask myself: is it possible that I have not lost anything, nothing but the past and the future?

What is the past anyway, but a memory, a re-enactment that my mind plays out? And the future a projection, a fantasy that I color in while I’m waiting for the real thing to happen. 

Right now, in this moment, is there anything that is wrong? Pink crepe myrtle blossoms brush against a cloudless blue sky. Acorns go ‘tic’ as they fall against the blacktop. The sun hums over my skin.

Can I live this life without remembering what was and what might be? Can I accept this time for everything that it is, without tallying the gains and losses? Because some day I might just look back on it, and say, “How sweet it was.”

Impermanence

A giant tree limb fell on our car yesterday. The car’s back looked like it was broken: roof crushed, rear end bent, tires kneeling to the ground. Black glass was spattered everywhere. 

It didn’t look like I’d ever drive it again.

That night Diana asked if she could give me a face massage and a hand massage and a foot massage after I tucked her in. She touched my eyelids and my eyebrows, pressed her tiny finger pads into my forehead, along my cheeks, the whole length of my lips. Everywhere she touched, a prickly metallic layer under my skin melted away.

It’s just a car, I had said when we saw it there. We have insurance, shielded as we are from the buffeting winds of misfortune by our position, our color, our nest egg.

Diana asked if she could hum when she was massaging my hands, and “Is it okay if it’s just a made-up song?” She stroked the tendons on the backs of my hands, squeezed the tips, intertwined her fingers in mine and wiggled the forgotten crooks. She squeezed the fleshy parts — the heel, the ball — parts of a body that work without being acknowledged.

It’s just a car, but it was the car that Sofia and I had just driven to her first semester at college. The car that had taken us on 5 Thanksgiving trips when all the kids were living at home, summer visits to the grandparents, Christmas pilgrimages, missions to Dutch Wonderland.

Diana takes my feet. Having my feet touched has always felt like being in the hands of Jesus. It touches someplace deeper, more sensitive, a place both loving and needy.

We were at the pool when the limb broke. I had wanted to give the kids something more than riding bikes around the block, and it would be closing soon. The rains come almost every day now, the cone flowers have all turned black, and every last day lily has bloomed.

Something is dying in me too: a hope, a brightness. An opening is closing. When will I be able to bear this? When will I know that this is what happens when something else needs to be born?

“Why does it feel so good to be touched?” Diana asks. We are part of a whole, I say, and touching makes us feel less separate. Touching someone else is like touching our own selves.

The broken car, schools closing, summer waning, blossoms fading — they are all here to show me, again, that nothing lasts. And everything is special.

long8614/Shutterstock

Diana asks if I could give her a face massage. I run the pads of my thumbs over her plump cheeks, around the backs of her ears, and over her scalp and behind her neck.

There’s something different about this type of touch. Unlike a hug or a kiss, it does not need to do the work of communicating. It conducts something that we can’t control, that we don’t need to control, that will flow whether we do anything or not. Touch recognizes what is in each of us and allows it, unfettered.

I say to myself that I’m okay with this loneliness, this quiet, solitary life. But the tension builds, the silent grief, the continual battering of what used to be, the howling of what needs to die but won’t. And the pain sits there in a parking lot, keys hidden under the mat, until a tow truck comes to take it away.

The last time I saw the car, an orange caterpillar was inching up the curve of the wheel. I wonder if it felt lost, or if it knew it was just finding another way.

On Dropping Our First Child Off at College

Part I

I had never been to the college our daughter had chosen. Sofia had visited Kenyon with my parents, and I knew that my grandfather and uncle had gone there, but my April visit was canceled due to the outbreak. So when it was time to go on August 26, I wasn’t sure where she was leading me.

The route we normally take to Ohio got us only halfway, then we had to turn north toward Uniontown. We climbed the jagged mountains of Pennsylvania past historic battlefields, pre-colonial stone houses, and painted images of young George Washington in his ruffles and blue velvet, and I felt the same rush of awe and drama that I did when I went to college in New England. The East, with its founding history, plaques and pedigree, felt majestic and weighty. I instead felt like any girl from the cornfields of flyover country.

Kenyon told kids to pack light in case they had to move to a quarantine dorm, so the car was only half-full: a full-length mirror, a fan and a lamp, an area rug and a duffle bag of clothes, plus some photos to decorate the double Sofia would occupy by herself on a campus populated with only freshmen and sophomores.

When I went away to college, the kids I met who grew up in cities along the coast were worldly and impressive. It was easy for me to go from a silent admiration of Manhattan, Boston, Exeter or Choate to a full summation of the associated person as intelligent, powerful, even heroic.

As Sofia and I drove over the National Turnpike, American flags flapped around historic inns and famous taverns and I pictured revolutionaries in ragtag uniforms 300 years ago mapping attacks against the British. On this day, much of the red, white, and blue was supplied by yard signs and flags emblazoned with “Trump-Pence 2020.”

The problem with sanctifying people is that everything else becomes profane. My idols shone so brightly there was no choice for me but to be dull. Destined to chase after them, waiting for benediction.

After Sofia and I crossed the Ohio River into my home state, I felt the let-down of the Shoe Carnival strip mall where we stopped to get coffee. The freeway we took, bland and monument-less, was wet from a storm, but I couldn’t help notice how the water streaming over the concrete shimmered like platinum in the late afternoon sun.

An hour later we would slow down at a college campus of Gothic Revival sandstone that tapered into a row of clapboard markets, Victorian houses converted into academic departments, and a post office with a weathervane cupola.

But before that — when we first bumped onto a 2-lane country road and I knew we were getting close — I rolled down the windows. The air smelled like watermelon and hay, wet fields and crickets. The road tossed us up then held us tight, like a swing at the elementary school playground. We drove past velvety blue soybean fields and tin roof silos, barns taken back into the earth by vines and houses with their paint all rained off, piles of wild honeysuckle and fences fashioned of hay rolls.

Here was the Ohio countryside I couldn’t wait to leave when I was 18. It was so beautiful, in the quiet way that home is. Something I wouldn’t have recognized back then, even if it were right in the mirror in front of me.

Part II

On a day that started with covid self-testing in an athletic center but had no departure deadline, I didn’t know how long to stay. Sofia didn’t seem to need me to leave — except for when I walked too slow or the time I said “micr-o-wave.” There were so many things to do: hang up mirrors and smooth on sheets, unwrap new duvets and take ‘before’ and ‘after’ pictures. I wanted to buy her everything that was missing — a phone charger, a box of tissues, the books she hadn’t ordered yet — as if currency would cease to exist when I left. 

Then her Reebok’s came unglued, the only warm shoes she had brought, and there was still time after eating General Tso’s tofu from the dining hall on a secluded spot on the lawn to drive out to Lowe’s for contact cement (and another fan for her room). 

When that too was assembled, and I could see that the new lightbulbs made her room a little cozier in the darkening evening, I said, “Well, I guess I’ll get going now.” 

She gave me a long, long hug, and said, “Thank you so much for helping me get everything all set up.” She insisted on walking me to the car and, in that moment I became unsure of who was leaving who.

As I drove away toward the hotel, shirred clouds of peach and rose and amber glowed against a sea blue sky. It felt like traveling inside a conch shell. Was launching an 18-year-old like spiraling deeper into life or opening outward?

I thought about how delicate she seemed: her slight frame, her porcelain skin, her detailed and careful ways. I wanted to cradle her and deliver her to the next person who would take care of her. But as she had watched me drive away, she was calm, contained. She didn’t look like she was searching for idols.

It was a quiet freedom that she was getting, a sober one. Not the wild one of my college days when I expected a pinnacle, lashing out against life if it didn’t deliver. It was a freedom that we were aware could be taken away at any point. I had the feeling that she would take every day gently in her hands.

I tried to take pictures of the sunset outside the hotel, but the camera only captured the telephone poles and the taillights of a car driving away. The sun went down and the fountain kept tinkling and pickup trucks kept rumbling around the square as if nothing had happened that night.

Part III

On the drive home, sadness did not come in a flooded rush. It was more like a thread, a thread that had to stretch so far it would always be tight.

Like a spider’s silk, it is only visible in certain lights, when it shines like a sliver blade. You feel it when you’re trying to go somewhere and you get all tangled up. But even if no one else senses it or sees it, I know it is there. It is always there.

The Beginning and End Embedded in Late August

Late August has always felt like an ending and a beginning.

Sunflowers don’t make plates of seeds anymore, cicadas sound more desperate in their güiro song, powdery mildew makes pumpkin leaf parchment, and cooler days discourage cannonball plunges in the pool.

The compensation for turning down summer’s brightness has always been school — fresh-cut notebooks, the waxy smell of never-used crayons, the polish of first-worn leather shoes. New projects, new friendships, new resolutions — the start of school always felt more like a new year than January 1st ever did.


But this year late August feels like a tapering off, a pinching of growth, a withering.

Good public schools have been a uniting force, but now people are moving abroad, switching to micro-schools, hiring tutors, forming learning pods, or simply logging in by themselves at home. It feels like we are particles after a big bang — slowly moving apart before we know what we are coalescing into.

I need a beginning, but I don’t know where it is anymore.


The earth starts turning away from the sun at the height of summer, and by August squirrels are hiding acorns under bushes, and crape myrtle petals fall slantingly like rain. The carefree parties that never were this summer are waning; the vacations that didn’t happen are over.

No longer can I depend on the events and milestones that used to mark the time — the splashy first day of school, the big neighborhood block party, or the exuberant high school musical. I can no longer rely on drop-off for my daily social interaction or eye contact with a teacher to know my kids are doing okay.


aragami12345s/Shutterstock

Just beyond the new beginning, fall has always seemed to say, You’re on your own. Time to get serious and prove yourself. 

This year I will be surrounded by children in our cozy home, but I still sense the familiar foreboding. The race to be good enough. The cool kids. The jostling for attention. The longing for a savior when I can’t do it anymore.

Maybe what is ending this odd August is joining the major stream. And what is beginning is the discovery of the tributaries, quiet and meandering, that I have not been brave enough to follow.

Coronavirus Reckoning – 5 Months In

For me, the coronavirus outbreak was both a horrendous tragedy and a once-in-a-lifetime gift. It was a calamity that threatened everyone on earth and melted away the hierarchies that separate us. We were just human beings for a while. 

In the blackness of quarantine, I became invisible. Free from the constant daily interactions that always seemed to lead me to think I somehow wasn’t doing things right. From the self-consciousness that plagued me: how I was perceived, how I was judged, how I measured up according to the rules of the arena I found myself in.

The quiet darkness hid it all. I was simply a soul. A human being in a family of human beings. 


This is why I am not eager to go back to the way things were.

I don’t want to try to fight my way into society’s detailed ranking, its tight grid.  I don’t want to be aware of how I do or don’t fit in, where I stand in the graph — high or low, left or right.

I don’t want to look at everything I do through the lens of the groupthink to decide whether I am good or bad, worthy or worthless.


“I am a man.” I love this declaration that I see on t-shirts in Black Lives Matters marches. It helps me rewrite the limiting scripts in my mind. When I see a Black person I don’t know, I feel the assumptions my mind is making, and then I say over it, “Man.” Or “Woman.” Or “Child.” 

This is the way I want to be seen. I want to see others this way too. Greeting each person as a human being makes me feel part of a One, not a fragment among many. When I see someone and “human” is all I need to know about them, my heart speaks, not my mind, and compassion flows out.

Every country, every society has a unique hierarchy. People not born with the qualities that are valued at the top will most likely struggle to feel loved and accepted, always feeling they are on the verge of being kicked out.


I love people. I need people. I crave connection and soul-to-soul communion. People cooperate, lift each other up, make each other feel less alone, become the safety net. We help each other survive and thrive.

But there is something about large groups that leads us to categorize and place value on people based on what they do, what they look like, how much they earn, or how assertive, outgoing, or fashionable they are.

Perhaps this is why I am not heartbroken that our world will stay small and that our house will become a school this fall. School — even as a parent who only is involved with fundraisers and drop-offs, field days, plays, and graduations — brings back the same feelings I had as a child: I’m different and I’m afraid of what I have to do to belong.

I feel sad for my children, missing all the happy nurturing things about school and playing with friends in the sunshine. I feel sad for my daughter who will start her senior year on a computer. The suffering inflicted because schools are not opening is devastating. It’s a sign of massive dysfunction, and I feel a sense of dread as I witness the institutions and economies that support the livelihoods of so many people continue to deteriorate.

This is why it is so hard to reckon with the fact that I am okay with keeping the social, busy, public part of my life in the dark for a while longer, and clinging to the peculiar warm light I have found in the wreckage. Because as much as I grieve our losses, there was something unhealthy about the way we were, and something healing about what is now.

Denis Belitsky/Shutterstock

Letter to Myself

When you are so busy throwing stuff into the shell of your body, you don’t realize that to feel fulfilled, you must simply stop.

The sound trickling in is not water rising to drown you, but the sound of your own self coming into its rightful space.

Nothing can replace this ‘being one’s self.’ That is why you keep running, seeking, rushing, doing — desperate to fill the emptiness you fear.

Your longing is the longing for your own self: your own love, your own trust, your own intuition. 

Sometimes you feel that you are an empty riverbed. A ditch that can never be brimmed, never satisfied.

Don’t be afraid of this blackness. It is what connects you to everything that ever was and everything that ever will be. It is what everything springs from and dissolves into. This is the power you are afraid of. The unknown, the endless, the incomprehensible.

Don’t fill the emptiness with small tasks and petty demands and a million directives from your in-box, your to-do list, and your self-help books — they will never be done, and you will never be full.

Don’t fill it with someone bigger, more powerful, more charismatic and brilliant than you — this person will leave and you will be alone again.

Don’t fill it with what you want to buy, become, create — if these things come, you will still feel something is missing. Even when your arms are full, even when you have everything you asked for.

These glimmering, brightly-colored, squeezable things — they are always morphing, growing, disappearing. You can never hold them and be done.

Only water can satisfy a riverbed. Only the part of you that is connected to all the streams, all the oceans, the lakes, the waterfalls, the floods and fjords that circle the world. The river of life that never ends and never begins. 

Jack Anstey/Unsplash

Let all other things be washed away, all that has blocked you, obstructed you, made it impossible to hear the sound of your river rippling, to taste the flavor of your own soul.

In the stillness, your breath is a wave, coming in and going out. The knowing will eventually come, flowing through you from somewhere deep inside, filling the space you thought was vacant.

Birthdays Grow Like Bubbles When You’re Little

“Everything is happening good 
before my birthday!”
said my 6-year-old daughter.

”I learned how to 
blow bubbles with gum,

“Frankie went on me 
when I whispered into here,”
pointing to the cat’s ribs,
“‘Please go on my lap, Frankie’ 
and he did!

“And my tooth fell out —
and now I have one grown-up tooth
and 3 wiggly teeth — 
and only 2 days ’til my birthday!” 

And today, the day she turned 7,
she put on a blue party dress
with yellow flowers and a big
ribbon in her hair, and it was
raining, so her friend wore a mask,
and they ate pizza in an empty restaurant.

“I have to wait ’til Saturday so
my dad can see me open
my presents,” she told her aunt
on the phone, and after dinner
she shared the remains of
her Birthday Cake gelato
with her brothers and they took turns
taking spoonfuls until it was
all gone.

Praise the Interstate Rest Area

To get across Maryland, West Virginia, half of Ohio, and the Allegheny Mountains in 7 hours, all that is needed is to depress a pedal on a machine with flying wheels. You don’t even have to press it that hard to go 70, 80 miles per hour. To walk over that land, it would take more than two weeks, two weeks of hiking and laying your head down in a different place each night.

It took us 1/3 of a day to disappear from a hilltop in southern Ohio where a brunch was shared with grandparents under a locust tree, and reappear at a stucco house in an Eastern seaboard city where yards are arranged in checkerboard squares. 

There was just a skin of light left when pulled into the driveway, enough to see that the zinnias had grown taller than Diana in the week that we were gone.

“What’s this?” Sofia said when she pulled out a scraggly weed at the top of the cooler packed with milk and butter, green peppers and tomatoes from my mother’s garden.


When you’re flying in a spinning machine because you want to get home before dark, you only touch your feet to the ground but once or twice. 

The weed looked like a shooting star firework, its skinny seed pods shooting off the stalk, each with a single white floret at the tip. The type of flower that grows in the shade.

At the rest area off I-79 near Clarksburg, West Virginia, the kids sat around a cement picnic table by the bathrooms sharing M&Ms and an Orange Crush from the vending machines. No one wanted to relocate their snack break to the shade of trees at the top of the hill.

I left my shoes in the grass by the car and walked up to the band of shade. But instead of the grass ending, the trees simply parted, the grass unrolled up the hill, and soon I found myself in a clearing in the middle of a small wood. Some kind soul had swirled a mower up here. This place was meant to be discovered.

I could no longer hear the whining of trucks over the freeway. Instead the steady ring of crickets. Sunlight — bossy and yellow in the outside world — sifted through the trees and came out blue and hazy, filtered with drifting bits.

A mowed path led further into the woods. The ground felt spongy and cool on my bare feet, and I bent down and saw that it was not moss but a blanket of miniature fern fronds. The smell of damp things — creeks, dragonflies, spores. A blue and black butterfly danced up and around the path.


Of the weird things in the cooler, I told Sofia, “Oh, those are my artifacts.” But the shooting star flower, the wild daisy, and the purple thistle I had tucked in there were now twisted and black like things left over after a fire.

Once we got the kids in bed, cat fed, food put away, and some clothes unpacked, I had to lie down. It wasn’t that late and I felt I hadn’t done much of anything, but all the cells in my body were still tumbling and rolling over like those tires, and I needed to stop so that everything could come to rest.

It’s not natural to move a human body so far in a day. It seems so ordinary, so inexpensive, to get from there to here with only a map and a tankful of gas. But at that velocity, a single glance away from the road, a fumble with the air conditioning dial, or a slight bump of the wheel, and we could have all been killed.


“Naturalized Area,” I noticed a sign said after I wandered back down toward the picnic table and parking lot and looked back up at that secret garden.

I guess when you let things be natural, they get magical like that — they smell like dew, they turn sunlight the color of water, they carpet paths with fern moss, they bring striped bees and Monarch butterflies to the rose velvet tassels of Joe-Pye weeds.

Maria T Hoffman/Shutterstock

Thank you God for rest areas. Those modest harbors where you don’t have to buy anything to use the bathroom or wash your hands. Where you can sail off the American interstate highway — birther of chain restaurants and suspected killer of small towns, mother of quick trips home and enabler of packages delivered in a day — and fill up on enough free grass and trees to get you home, and your feet back on the ground.

Letting It Be

My daughters are bingeing on ‘Game of Thrones’ on the screened-in porch, trying to finish the entire 8 seasons before Sofia goes off to college. Mark, Luke, and Diana are playing badminton in the dwindling August twilight. 

After dinner we rode bikes down to the convenience store on Route 50 to buy a gallon of milk. I strapped the last gallon they had to the back of my bike and rode home with Juicy Drop Pops and Reeses cups in a Par Mar Stores bag hanging from the handlebars.

The kids bat at the birdie with rackets too long for them on a span of grass a thousand times larger than the patch of weeds behind our house in D.C., and I want them to play as long as they can, to soak up this freedom until they’re full, because in a few days, they’ll be back to a city playground, and school will start on a computer screen, and for a minute I worry that they don’t have enough.

Somewhere beyond the pasture, a conch-shell sun lights up a mass of clouds that plods across the sky like an ocean liner. When I stay right here where I am, in this moment, in this Ohio countryside, there is no problem. I am not in pain. No one is mad at me, I am not late, I am not wrong. There is nothing I am supposed to do, nowhere I need to go.

How long can I stay here, encapsulated in this moment, like an unbroken bubble, a piece of taffy that stretches and stretches, a smooth highway that never ends, before my mind breaks off and goes somewhere else? The explosion in Beirut, the upcoming election, the email with no response, the virus spiking in Florida, Mississippi, Georgia —

If I begin spinning intricate adult coloring books in my mind, who is inhabiting the life that is already colored in right here?


From my armchair inside the cottage, I hear crickets making long dashes in chirring morse code. The children are now meowing in the basement pretending to be adopted kittens who don’t know how to brush their teeth. The clouds have made a blue surfboard and a shaving cream spume against a sky of cotton candy and butter. The trees are navy green silhouettes and the black fences are disappearing into the fuzzy green pasture.

This stillness I feel when I pay attention to my life right now — this awareness, this in-ness — is where answers will come from. I look elsewhere, but if I would just be, the wisdom, the knowing, the right thing would come to me. 

‘Chock, chock’ goes the clock on the wall. The shadow under my 12-year-old’s chin, the freckle there, the way my 10-year-old looks into my eyes when I really see him. The 6-year-old sucking her thumb, wet hair on the pillow, saying she is grateful for ping-pong.

When I am inserted into this life, I am connected with everything that is here and the knowing that pervades it all. The cicadas who know what year to crawl out of the ground and how to call a mate, the grass that knows when to start growing — the moon how to orbit the earth, the dog where to give birth, the tomato seed how to make another tomato, the horse how to die. 

Photo by Amy Suardi

There’s a place on every staircase where the notes of the lullaby amplify and round and deepen. I sing ‘You Are My Sunshine’ with ‘du-du-du’s instead of words as I stand on the stairs up from the children’s darkened room, and I wonder what they look like in their beds. Are they sad, are they disappointed, have I done enough?

If I could live my life one full-bodied moment to the next, I wouldn’t need to worry about what’s going to happen, to practice what to say, fuss over what I’ve messed up. If I weren’t interrupting life all the time, trying to rearrange it, I would take each challenge as it came.

If there were more escapes like this one in the country, more eddies in the river of life, where I could sleep when I feel tired, be alone when I need space, let sadness rest in me when it comes. If I could shut off the wind turbine so all my thoughts would flutter to the ground and I could see for a while.

Because in this clearness, I know that I wouldn’t need to worry so much. I wouldn’t need to try so hard. In this stillness, I would know when to cut, when to mend, when to run, when to embrace, when to apologize, when to be silent, when to act, and when to let it be.